Spa policies

Spa Policies

Cancellations

Upon booking, a major credit card is required in order to confirm your reservation. A minimum of 24 hours’ notice must be given to cancel or reschedule an appointment to avoid being charged the full price for your treatments to the credit card holding your reservation.

 

Minimum age requirements

Spa guests under the age of 18 must have a consent form signed by a parent or guardian. Guests ages 13 – 17 can enjoy facials, waxing (not including bikini area), massages and nail services. Guest ages 12 and under may enjoy nail services only and must be accompanied by an adult. Guest ages 13 – 15 must have a parent or guardian in the treatment room during the entire service. Guests ages 16 – 17 must have a parent or guardian on premises during the entire service.

 

Arrival

Please arrive at least 15 minutes prior to your scheduled appointment so you can decompress and make full use of the spa facilities. To maintain the blissfulness of the spa, we ask that you silence your mobile phones and electronic devices upon arrival. Regretfully, untimely arrivals may be subject to reduced treatment time, in order to remain on schedule for subsequent guests.

  

For your safety

Guests with medical conditions are advised to consult their doctors prior to booking any spa services. Kindly inform your spa technician of any existing medical conditions by completing a Guest Check-In form prior to receiving your treatments. Purity Spa reserves the right to discontinue a service for any reason to ensure the safety of all parties.

 

Payment 

As payment for spa services or retail, we currently accept Visa, Mastercard, American Express(R), Discover Card, Purity gift cards and cash. Sorry, but we do not accept personal checks or Traveler’s checks in-spa